Privacy Policy

LEND A PET ABN 94850709648 – PRIVACY POLICY

This Privacy Policy sets out LEND A PET’s commitment to protecting the privacy of your personal information and other information that LEND A PET acquire through; this website www.lendapet.com.au (may be referred to as ‘the Site’ throughout this Privacy Policy), and from you via telecommunications and/or via email.

Please read this Privacy Policy carefully and feel free to contact LEND A PET via email or through the Contact page of the LEND A PET website. 

By creating a profile on the LEND A PET website, you agree that you have had sufficient opportunity to access this Privacy Policy and LEND A PET’s Terms and Conditions, and that you have read and accepted both policies completely.

By creating a profile on the LEND A PET website you agree that you are aware that you do not have to provide LEND A PET with any personal information, any information you provide is at your own free will and at your own risk. 

 

1.     Type of personal information collected

Personal Information: The type of personal information LEND A PET collect includes, but is not limited to; your full name, your residential address, your date of birth, your gender, your contact number, your email address, your Facebook information and/or any other social media platform information, your LEND A PET profile picture, your reason for lending a pet and/or borrowing a pet, a photo of your pet, any details about your pet/s.

Once LEND A PET receives your personal information, or any information about you or your pet, LEND A PET will protect it as it sets out in this Privacy Policy. Furthermore, if LEND A PET receive your personal information and/or any information about you from third parties, LEND A PET will protect it as set out in this Privacy Policy.

2.     Collection and use of personal information

LEND A PET document and use all of the information you have willingly provided through www.lendapet.com.au, as well as through email and mobile phone communications, for purposes including, but not limited to; to contact and communicate with you, for internal record keeping, for marketing and advertising, to find a suitable pet Lender, and/or a suitable pet Borrower for you based off your requests through www.lendapet.com.au and/or email and telecommunications. 

3.     Disclosure of personal information

LEND A PET may disclose personal information for purposes including to provide our products and services to you, and as required by law.

If authorities request any information that you have willingly provided to LEND A PET, LEND A PET will cooperate.

Where LEND A PET disclose your personal information to third parties for these purposes, LEND A PET will request that the third party follow this Privacy Policy regarding handling of your personal information.

4.     Access to and correction of personal information

Access: You may request details of personal information that LEND A PET hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth).  An administrative fee may be payable for the provision of information.  LEND A PET may refuse to provide you with information that LEND A PET hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information LEND A PET hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact LEND A PET by email. LEND A PET rely in part upon customers advising LEND A PET when their personal information changes.  LEND A PET will respond to any request within a reasonable time.  LEND A PET will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

5.     Complaints about breach

If you believe that LEND A PET have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact LEND A PET via the Contact tab on the Site or send LEND A PET an email.

6.     Unsubscribe

To unsubscribe from our e-mail database, or opt out of communications, please contact LEND A PET via the Contact tab on the Site or send LEND A PET an email. 

7.     Storage and Security

LEND A PET will do everything that is within our capabilities to ensure that the information you provide to LEND A PET is kept secure.

For any questions or concerns, please contact LEND A PET at:

LEND A PET ABN: 94850709648

Email: [email protected]

Website: www.lendapet.com.au